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Get in Touch With Us
Customer Service
Our dedicated team is here to support you with any inquiries regarding our products or your order. We aim to respond within 24 hours.
Contact Us
Reach out via email or phone for any questions or concerns. We're excited to hear from you and assist you on your beauty journey.
Feedback & Suggestions
We value your thoughts! Share your feedback or suggestions to help us improve and serve you better. Your voice matters.
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Frequently Asked Questions
Got questions? We have answers!
How can I contact Penechi Trading for inquiries or support?
You can reach us by filling out the contact form on our website, or by emailing our customer service team at sales@assiscoiffure.com. We aim to respond to all inquiries within 48 hours.
What are the payment options available?
We accept all major credit cards, PayPal, and other secure payment methods. All transactions are processed using industry-standard encryption to ensure your information is safe.
Do you offer a return policy if I’m not satisfied with my purchase?
Yes, we want you to be delighted with your choice! If you are not satisfied with a product, you can return it within 30 days of purchase for a full refund or exchange. Please refer to our Returns Policy for more details.
How often do you release new products?
At Assis Coiffure, we believe in constant innovation. We launch new products seasonally, often inspired by the latest trends and customer feedback, so stay tuned for fresh offerings!
Are your products cruelty-free?
Absolutely! We are committed to ethical practices and proudly offer a range of cosmetics that are cruelty-free and never tested on animals.
Can I track my order after it has been placed?
Yes! Once your order has shipped, you will receive a tracking number via email to monitor its journey straight to your doorstep.
What if I have an allergy?
We provide detailed ingredient listings for all our products. If you have specific allergies or concerns, we recommend reviewing these before purchase or consulting our customer service for advice.
Is there a loyalty program for frequent customers?
Yes! We value our loyal customers and offer a rewards program that allows you to earn points with every purchase, which can be redeemed for discounts on future orders.